Thematic
Last Updated: September 1, 2025
These Terms of Service (the “Terms”) govern your access to and use of the Solesca Energy Inc. (“Solesca”, “we”, or “us”) software-as-a-service platform for the design, simulation, and engineering of solar projects, including any related websites and services (collectively, the “Services”). By creating an account, clicking “I Agree,” or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and “you” will refer to that entity. If such an entity has a separate written agreement with Solesca (e.g. an enterprise contract), that agreement will govern to the extent of any conflict with these Terms. If you do not agree with these Terms, you must not use the Services.
To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and keep your account information updated. Each account is personal to you; you must not share your login credentials or let others use your account. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. If you become aware of any unauthorized use of your account or credentials, you must notify Solesca immediately. Solesca is not liable for any loss or damage arising from your failure to secure your account.
When registering, you may be able to select a plan or user role (for example, a “Viewer,” “Designer,” or “Engineer” account) with varying features or levels of access. Different tiers or roles may have different capabilities and limitations, as described on our website, and Solesca may modify or discontinue the features of any tier at any time at its discretion. For example, a Viewer may only view projects, whereas a Designer or Engineer can create or edit projects; certain advanced features may only be available to paid tiers or specific roles. You agree that your use of the Services will be subject to the features and restrictions of the plan and role you have selected.
You must be of legal age in your jurisdiction to form a binding contract to use the Services. The Services are intended for users who are at least 18 years old. If you are 13 or older but under the age of majority (e.g. under 18 in the U.S.), you may only use the Services under the consent and supervision of a parent or legal guardian. Users under 13 years old are not permitted to use the Services. You represent that you are not a person barred from using the Services under the laws of any applicable jurisdiction (for example, you are not on any U.S. government list of prohibited or restricted parties).
If you are using the Services as part of an organization or team (e.g. a company account), an administrator may be able to control and configure access for users (for example, inviting or removing users, assigning roles, or managing billing). You agree that administrators of an organization account have the authority to act on behalf of the organization and its users in managing the account. Authorized users in your organization are responsible for complying with these Terms, and you are responsible for the actions of all users whom you authorize to access the Services under your account.
Solesca offers both free (freemium) and paid subscription plans for the Services. Free plans may allow limited usage or features, while enhanced features and higher usage limits are available through paid subscriptions. The specific features and limits of each plan are described on our pricing page. Solesca reserves the right to modify the plans, features, or limits from time to time, provided that any changes to paid plans will not take effect until the start of your next billing cycle unless expressly stated otherwise.
If you sign up for a paid subscription, you agree to pay the subscription fees and any applicable taxes and charges. Subscription fees are typically charged in advance per billing cycle (e.g. monthly or annually) and are based on the plan, user seats, or usage metrics selected. When you initiate a subscription, you must provide a valid payment method (such as credit card information) and you authorize Solesca (or our third-party payment processor) to charge your provided payment method for all applicable fees including recurring subscription fees, renewals, and any add-ons or purchases made within the Services. You represent that you are authorized to use the payment method you provide and that all payment information is accurate. You are responsible for any foreign transaction fees, bank charges, or similar fees that your payment provider may impose. Solesca may bill your payment method immediately upon your subscription start and on a recurring basis thereafter without further authorization, until you cancel the subscription or change your billing preferences.
PAID SUBSCRIPTIONS WILL AUTOMATICALLY RENEW AT THE END OF EACH SUBSCRIPTION TERM (MONTHLY OR ANNUAL, AS APPLICABLE) AT THE THEN–CURRENT PRICING, UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. This means that unless you cancel, your subscription will renew automatically and you will be charged the applicable fees for the next term on your renewal date. For monthly plans, renewals occur each month on a recurring date; for annual plans, renewals occur each year on the anniversary of your initial purchase (unless otherwise specified).
You may cancel your subscription at any time, but cancellation will take effect at the end of your then–current paid term. You can cancel through the self–service account dashboard (for example, via your account settings on the platform) or by contacting us if instructed. Once you cancel, your subscription will not renew and you will not be charged for future terms, but you will retain access to paid features until the end of the period you already paid for. No refunds will be provided for early cancellation or unused time in your subscription term (except where required by law or explicitly permitted by these Terms). If you are on a free plan, you may simply stop using the Services or delete your account if you no longer wish to use it.
If your plan allows adding users (seats) or upgrading to a higher tier, additional fees may apply on a pro–rated basis for the remainder of the current billing period. If you remove seats or downgrade your plan, the change will typically take effect at the next billing cycle (or as otherwise described on our site or in the Service). Certain changes (like adding users or switching from monthly to annual) may be applied immediately with pro–rata charges. It is your responsibility to review the pricing and terms when making changes to your subscription.
Solesca may change the prices of subscriptions and any applicable fees from time to time. We will endeavor to give you advance notice of any material price increase. Fee changes will normally take effect at the start of your next subscription term. If you do not agree to a price change, you may cancel your subscription before the new price takes effect; otherwise, the new price will apply from the renewal onward.
For larger customers or Enterprise clients who have custom agreements or invoicing arrangements with Solesca, the billing and renewal terms may be set forth in your separate contract or order form. In such cases, those negotiated terms will apply instead of the standard billing terms in this Section. For example, Enterprise subscriptions might be billed via invoice with net payment terms, may not auto–renew, or may require an explicit renewal or renewal order. If you have an Enterprise agreement with Solesca, refer to that agreement for details on fees, billing frequency, and renewal; these Terms apply to such clients except to the extent they are inconsistent with your signed agreement.
Unless otherwise specified in these Terms, fees paid are non–refundable and quantities purchased cannot be decreased during the relevant subscription term. Any discount provided by Solesca expires after 1 year, unless otherwise specified by Solesca at the time of issuance.
Subscription fees do not include any taxes (such as sales, use, value–added tax, or GST) unless explicitly stated. You are responsible for any taxes or duties payable on the amounts charged for the Services (other than taxes on Solesca’s income). If Solesca is required to collect taxes, those will be added to your bill and charged to your payment method, unless you provide a valid tax exemption certificate.
If we are unable to charge your provided payment method for any reason (e.g. card expiration or insufficient funds), or if you otherwise fail to pay fees when due, we may (after providing a notice and opportunity to cure, if required by law) suspend or terminate your access to the paid features of the Service. You agree to reimburse Solesca for any reasonable costs of collection (for example, fees for a collection agency or attorneys, in the event of legal action for unpaid amounts). Your account will resume access once all outstanding fees are paid in full. Solesca reserves the right to downgrade your account to a free tier if payment is not received in a timely manner.
You agree to use the Services only for lawful purposes and in compliance with these Terms. You are responsible for your conduct and content while using the Services, and for ensuring that your use does not violate any applicable law or the rights of others. By using the Services, you agree that you will NOT do (or allow anyone else to do) any of the following:
If you engage in any of the prohibited conduct above or otherwise violate these Terms, Solesca may take enforcement action as it deems appropriate, including removing or disabling access to content, suspending or terminating your account, and, in serious cases, reporting you to law enforcement authorities. Serious or repeat violations may result in immediate termination of your access to the Service without prior notice, and you will not be entitled to any refund of fees paid. Solesca may also delete any content that violates these rules or that we find objectionable, at our sole discretion. We reserve the right to investigate any behavior that we suspect violates this Section or any other provision of these Terms.
You retain ownership of all content, data, files, designs, models, or other materials that you create, upload, or input into the Services (“User Content”). Solesca does not claim ownership of your User Content. However, by uploading or creating User Content on the platform, you grant Solesca a worldwide, royalty–free license to host, store, transmit, display, and process your content for the purpose of operating and providing the Services to you and to those you share it with. This license is only as broad as necessary to allow us to provide the Services and improve them (for example, you permit us to save your files on our servers, back them up, and display them to you or collaborators you share with). We will not use your User Content for any other purposes except as permitted in our Privacy Policy or unless you expressly allow it. As between you and Solesca, you retain all rights in your User Content subject to this limited license.
Solesca may use de–identified or aggregated customer data to develop, improve, or train machine learning models, including artificial intelligence models, for the purpose of enhancing the Services. We will never use your identifiable or customer–specific project data for this purpose unless you give us explicit permission. If you wish to opt out of having your de–identified usage data included in AI model training, please contact bdevine@solesca.com.
You are solely responsible for your User Content and for ensuring that it complies with all applicable laws and these Terms. By submitting any content, you represent and warrant that you have all necessary rights, licenses, and permissions to use and share that content, and that neither your content nor your use of it on the Service will infringe, misappropriate, or violate any intellectual property rights, privacy rights, or other rights of any person, or any law or regulation. Solesca is not responsible for any public distribution or display of your content and any consequences thereof. We do not monitor all content uploaded to the Service, but we reserve the right to remove or disable access to any content that we believe violates these Terms or the law.
The Services (including all software, technology, algorithms, processes, user interfaces, know–how, and documentation underlying the platform) and all content provided by Solesca as part of the Services (such as text, graphics, logos, trademarks, service marks, templates, and any Solesca–provided designs or data) are the property of Solesca or its licensors and are protected by intellectual property laws. Solesca reserves all rights not expressly granted to you in these Terms. Except for the limited right to use the Services as expressly permitted, you are not granted any ownership of or license to any Solesca intellectual property. You may not copy, modify, distribute, or create derivative works based on the Services or any Solesca–provided content except as explicitly allowed by Solesca. Furthermore, you must not remove or obscure any copyright, trademark, or other proprietary notices on any materials you obtain from the Service. All Solesca names, logos, and product names are our trademarks, and you agree not to use them without our prior written permission.
Some content or tools used within the Service may be owned by third parties (for example, third–party libraries, plug–ins, or datasets). Use of third–party content may be subject to separate terms from those third parties. You acknowledge that the owners of third–party content retain all rights to their content, and that your use of such content within the Services is governed by these Terms as well as any applicable terms and licenses from the third–party provider. Solesca is not responsible for third–party content or services that you access through the platform, and inclusion of such content does not imply endorsement by Solesca.
We welcome feedback, comments, and suggestions for improvements to the Services (“Feedback”). If you choose to provide Feedback to Solesca, you agree that Solesca is free to use, modify, and incorporate such Feedback in our products and services without any obligation to you. You hereby grant Solesca a perpetual, irrevocable, worldwide, sublicensable license to use and exploit any Feedback you provide for any purpose, without any restriction or compensation to you. Do not submit Feedback that you consider confidential or proprietary, as we may use it with no obligation of confidentiality.
Solesca may collect and analyze data about how you and your users access and use the Services (such as usage metrics, performance logs, and user interaction data). We use this usage data in an aggregated or de–identified form to maintain, improve, and optimize our Services and for internal analytics. For example, we may track overall usage patterns to improve features or measure performance. This usage data will not include your personal information or the content of your files, except in aggregated/anonymized form. As between you and Solesca, Solesca owns all rights to the usage data and such data does not constitute personal data except as defined under our Privacy Policy.
Your privacy is important to us. Our Privacy Policy describes how we collect, use, store, and disclose your personal information when you use the Services. By using the Services, you agree to the terms of the Privacy Policy and consent to the collection and use of your information as described therein. The Privacy Policy is incorporated into these Terms by reference. If you do not agree with our Privacy Policy, you must stop using the Services. In addition, if you process personal data of third parties using the Services, you are responsible for doing so in compliance with applicable privacy laws and ensuring that you have all necessary consents or legal bases.
Solesca is committed to complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to the extent they apply to our operations. If you are located in the European Economic Area (EEA), UK, or Switzerland, or are otherwise subject to GDPR, and you are using the Services to process personal data as a “data controller,” we can provide a Data Processing Addendum (DPA) that outlines our obligations as a “data processor.” Our standard DPA is available on request and is incorporated into these Terms when applicable. Solesca will implement appropriate technical and organizational measures to safeguard personal data, as described in our DPA and Privacy Policy. You agree that, as the controller of any personal data you input into the Service, you are responsible for complying with your obligations under data protection laws (for example, providing required notices and obtaining any necessary consents from individuals). Solesca will only process personal data in accordance with these Terms, your instructions, and our Privacy Policy.
We prioritize the security of your data. Solesca implements and maintains physical, technical, and administrative security measures designed to protect your User Content and personal data against unauthorized access, loss, misuse, or alteration. These measures include encryption of data in transit, access controls, and regular security assessments. However, you acknowledge that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and for configuring your account security settings (such as enabling two–factor authentication if available) to protect against unauthorized access. Solesca will notify you of any data breaches involving your personal data as required by law.
Solesca is based in the United States and operates servers that may be located in the U.S. or other countries. If you are located outside of the United States, be aware that any information you provide will be transferred to and processed in the United States or other jurisdictions which may not provide the same level of data protection as in your home country. By using the Services or providing us with information, you consent to this transfer and processing. We will take steps to ensure that appropriate safeguards are in place for such transfers as required by applicable law (for example, standard contractual clauses for EU personal data transfers).
The Services are intended to assist with the design and simulation of solar projects, but you are solely responsible for verifying the accuracy and suitability of any results or outputs from the Services for your specific purposes. Any data, analysis, or recommendations provided by the Services (for example, simulation results or design suggestions) are for informational purposes only and do not constitute professional engineering, design, or legal advice. Solesca does not guarantee that using the Services will cause your projects to comply with local regulations, codes, or standards. You should independently evaluate and, if necessary, consult a qualified professional for advice on any decisions or compliance matters related to your solar projects.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES (INCLUDING ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES) ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. Solesca, on behalf of itself and its affiliates, disclaims all warranties and conditions, express, implied, or statutory, including any implied warranties of title, non–infringement, merchantability, fitness for a particular purpose, accuracy, and any warranties arising from course of dealing or usage of trade. SOLESCA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR–FREE, OR COMPLETELY SECURE, that defects will be corrected, or that the Services will meet your requirements or expectations.
You assume all risk for any damage that may result from your use of the Services. Solesca is not responsible for any content that you or other users upload or the consequences of your reliance on any information obtained through the Services. You understand that use of the Services is at your own discretion and risk. Solesca makes no guarantees about the accuracy, completeness, legality, or reliability of any data or content obtained through the Service.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such case, any implied warranties are limited to the minimum scope and duration permitted by applicable law.
To the maximum extent permitted by law, in no event will Solesca or its affiliates, officers, employees, agents, suppliers, or partners be liable for any special, indirect, incidental, consequential, exemplary, or punitive damages arising out of or related to the Services or these Terms (including without limitation damages for loss of profits or revenue, loss of data, loss of goodwill, business interruption, or procurement of substitute services) even if Solesca has been advised of the possibility of such damages. This limitation applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise, and even if a remedy fails of its essential purpose.
To the maximum extent permitted by law, Solesca’s total cumulative liability to you for all claims arising out of or relating to these Terms or the use of the Services will not exceed the greater of: (a) the total amount paid by you to Solesca for the Services in the 12 months immediately prior to the event giving rise to the claim, or (b) USD $100. If you have not paid any amounts to Solesca in the 12 months period, Solesca’s liability shall be limited to US $100.
The limitations and exclusions of liability in this section apply to all causes of action, whether based on warranty, contract, statute, tort (including negligence), or any other legal theory. Nothing in these Terms is intended to exclude or limit liability that cannot be excluded by law (for example, certain statutory liabilities which may not be disclaimed). If any portion of these limitations on liability is held to be invalid or unenforceable for any reason, then Solesca’s liability shall be limited to the fullest extent permitted by applicable law. The parties agree that the waivers and limitations of liability in these Terms are material bargained–for bases of this agreement, and they reflect the allocation of risks between the parties and form an essential part of the bargain.
You agree to indemnify, defend, and hold harmless Solesca, its parent, affiliates, and their respective directors, officers, employees, and agents (the “Indemnified Parties”), from and against any and all claims, demands, suits, proceedings, losses, liabilities, damages, judgments, and expenses (including reasonable attorneys’ fees and costs) arising out of or in connection with: (a) your use or misuse of the Services; (b) your User Content or any data or content you input into the Services; or (c) your breach of these Terms or violation of any law or the rights of any third party.
Solesca reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with Solesca’s defense of such claims and not to settle any such claim without Solesca’s prior written consent. This indemnification obligation will survive any termination or expiration of these Terms and your use of the Services.
These Terms remain in effect from the time you first accept them (for instance, by using the Services or creating an account) until terminated as provided here. You may terminate these Terms at any time by deleting your account and discontinuing all use of the Services. If you have a paid subscription, you should cancel the subscription (per Section 2) before deleting your account to ensure it does not auto–renew. Termination of your account will be effective once Solesca processes your request and confirms account deletion. Note that if you simply stop using the Services without officially deleting your account or canceling your subscription, your account may remain active and charges may continue until you take explicit action to terminate or cancel.
Solesca may suspend or terminate your access to the Services (or terminate these Terms with respect to you) at any time with or without notice if we reasonably believe: (i) you have violated any provision of these Terms (or have acted in a manner which clearly shows you do not intend to or are unable to comply with these Terms); (ii) you misuse or abuse the Services, or interfere with Solesca’s rights or property or that of other users; (iii) continued provision of the Services to you is likely to pose a security or legal risk to Solesca or other users; or (iv) we are required to do so by law (for example, if providing the Service to you becomes unlawful). In most cases, we will endeavor to notify you of the reason for suspension or termination, but we are not obligated to do so. If your account is terminated due to your breach of these Terms or illegal conduct, Solesca will have no obligation to refund any fees you have paid (and, to the extent not prohibited by law, any prepaid fees are forfeited).
Additionally, Solesca reserves the right to terminate any free account that has been inactive for an extended period (for example, 12 months of inactivity), or to discontinue the Services (in whole or in part) at any time. If Solesca discontinues the Service in its entirety, you will be provided notice and (if you have a paid subscription) a pro–rated refund of any prepaid fees covering the period after service discontinuation.
Upon any termination of your account or these Terms: (a) your right to access or use the Services will immediately cease, and Solesca may deactivate or delete your account and all associated data; (b) you must promptly discontinue all use of the Services and destroy any local copies of any software or documentation provided to you as part of the Services; and (c) any provision of these Terms that by its nature should survive will survive, including but not limited to ownership provisions, warranty disclaimers, indemnities, limitations of liability, and Sections 4 through 11 of these Terms (inclusive) shall remain in effect. Solesca may retain certain of your data if required for legal compliance or permissible business purposes, in accordance with our Privacy Policy. Upon your written request made within 30 days of termination, we may provide you with the ability to retrieve your User Content stored on the Service, if feasible; otherwise, we may permanently delete your content from our servers, except to the extent retention is required by law.
In addition to termination for cause, Solesca may terminate your paid subscription (or these Terms entirely) for convenience (for example, if we decide to discontinue the Service or a particular plan) by providing you notice via email or through the Service. If we terminate your paid account for any reason other than your breach, we will refund you any prepaid fees for the remaining unused portion of your subscription term on a pro–rata basis. Except as expressly provided above, you will not be entitled to any compensation or other remedy as a result of termination.
Solesca may revise or update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice through the Services prior to the change becoming effective. We will also update the “Last Updated” date at the top of the Terms. Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree to any updated Terms, you must stop using the Services and, if applicable, cancel your subscription before the new Terms take effect. We encourage you to review these Terms periodically for any changes. In the event of any conflict between these Terms and any new terms posted or communicated to you, the most recent terms shall prevail.
Please note that any supplemental terms or policies (such as a Data Processing Addendum, Acceptable Use Policy, or additional product-specific terms) are incorporated by reference and may be updated similarly by posting updated versions. We will seek to provide advance notice of any change that materially affects your rights or obligations, when feasible.
These Terms and any dispute arising out of or related to the Services will be governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. Unless otherwise required by applicable law (such as specific jurisdiction rights under consumer protection laws), all disputes arising from or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in the State of Delaware, and each party consents to the personal jurisdiction and venue of those courts.
To the extent allowed by law, the parties waive any rights to a trial by jury in any dispute arising out of or related to these Terms. Further, you agree that you may bring claims against Solesca only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. The parties agree to negotiate in good faith a valid, enforceable substitute provision that most nearly effects the parties’ original intent and economic effect.
Solesca’s failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing to be effective. The exercise of any remedy by Solesca under these Terms shall be without prejudice to its other remedies.
You may not assign or transfer these Terms or your rights or obligations under these Terms, whether by operation of law or otherwise, without Solesca’s prior written consent. Any attempt by you to assign these Terms without consent will be null. Solesca may freely assign or transfer these Terms (in whole or in part) to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. These Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.
These Terms, together with any documents incorporated by reference (such as the Privacy Policy, and if applicable, a Data Processing Addendum or other specific agreements), constitute the entire agreement between you and Solesca regarding the Services and supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to the subject matter hereof. In the event of a conflict between these Terms and any separate signed agreement you have with Solesca, the signed agreement will prevail (solely with respect to its subject matter).
The relationship between you and Solesca is that of independent contractors. These Terms do not create any partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. Neither party is an agent or representative of the other, nor authorized to make any commitments or representations on the other’s behalf.
There are no third–party beneficiaries to these Terms. These Terms are for the benefit of the parties (and permitted assigns) only and not for any other person or entity.
You agree to use the Services in compliance with all applicable export control and economic sanctions laws. You represent that you are not located in, under the control of, or a national or resident of any country or region that is subject to U.S. export restrictions (such as embargoed countries), and you are not on any U.S. government list of prohibited or restricted parties. You shall not export or re–export any software or technology from the Services except in compliance with the export laws of the United States and any other applicable jurisdictions.
Solesca may provide notices or communications to you through email, via the Services (e.g., through an in–app notification), or by posting on our website. You consent to receive electronic communications from Solesca and agree that such communications satisfy any legal requirement that would require written notice. For notices that Solesca sends via email, we will use the email address on your account; it is your responsibility to keep it current. You may send legal notices to Solesca at our mailing address listed on the website (4809 N. Ravenswood Ave., Unit 421, Chicago IL 60640), or by email to the contact provided in the Privacy Policy.
By using the Services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you have any questions or concerns about these Terms, please contact Solesca at the support contact information provided on our website before agreeing to or using the Services.
Terms of Service
Email: contact@solesca.com
Phone: (312) 899 - 6750
Chicago, IL 60659
Email: contact@solesca.com
Phone: (312) 899 - 6750
Chicago, IL 60659
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